How to File Your Car Insurance Claim Correctly?

If you find yourself stuck in an accident, you should know what needs to be done next. An accident or collision can be financially and emotionally stressful. Once it is ensured that all the people that are involved are safe, the next thing that you need to is to file a car insurance claim.

If you are able to communicate timely and effectively to your car insurance provider then your claim will be settled quickly. Here are certain things that you need to be aware of.

4 Steps to Claim Car Insurance Correctly

1. Inform the Police

In the event of an accident, the first and foremost thing that you should do is report the incidence to the police. It is mandatory to have a Police FIR report to initiate the claim process for car insurance.

The police will carry out an inspection at the place of incidence, check the damage caused to the vehicle as a part of the procedure.

2. Try to Record the Incident on Your Phone

Video shoot the incident or take some live pictures of any accidental injuries or damage that is caused to your car. Note the details of the other car and name and contact number of the people involved.

It will support your car insurance claim and will be helpful for verification.

3. Immediately Inform the Motor Insurance Provider

Once a police report is filed, the next step should be informing your car insurance provider about the incident. Try to notify your insurance provider as early as possible.

If you share all the necessary details with your car insurer about the incident the claim will be processed more effectively. Further to this, you will need to provide the documents required to initiate the claim process.

4. Read Your Policy Documents

It is recommended that you go through the insurance documents to have an idea about the benefits, coverage, and the limitations. If you have a prior understanding of what your policy has on offer, you will know the course of action that follows at the time of claim settlement. This will save you from any confusion at the time of filing a claim.

When Should You File a Car Insurance Claim?

Whenever there is an emergency or you find yourself stuck under the following circumstances, this is how you need to proceed-

1. When there is an accident resulting in physical injuries

Immediately call your car insurance provider in case there are accidental injuries or collision. Before filing the claim, do not forget to assess the total loss or damage as per your vehicle insurance policy. Usually, all the car insurance policies provide collision and accidental cover.

2If there are damages caused to your car

If the damage is caused to another car, and you are proved innocent the insurer will take care of any legal or financial liabilities as part of third-party liability insurance.

If the damage is caused to your car, the damage will be recompensed as part of a comprehensive car insurance policy. Damages resulting due to man-made and natural calamities are covered under a comprehensive plan. It also includes third-party liability cover.

Dos of a car insurance claim –

When there is an accident –

  • Make sure that you maintain your calm
  • Alert the traffic with some warning signs
  • Move your car out of traffic to a safer place
  • contact the police for minor accidents also
  • For roadside assistance, contact your motor insurer at their helpline number

When the car is sent for repair work-

  • You can always drop the vehicle at the nearest network garage for repairs.
  • If your car is immovable you can call the insurance provider for towing assistance and get your car dropped to the garage.
  • The motor surveyor will examine the damaged vehicle and it will be decided if the car should be sent for repair or not. Usually, the authorization is provided within a day or two.

When the repair work is done or the claim procedure is completed-

  • When your car is fixed, you will be informed by  the garage
  • Either you can pick up your repaired car or get it delivered to your doorstep.
  • Once it is done, you can enjoy driving your car 

Some Tips That Should Help You-

  • Remember to assess the loss or damage and immediately inform the police
  • Do not delay in informing  your insurance provider about the accident If you want a quick settlement of claims
  • Do not enter into an argument with the other driver, and leave the decision to the police
  • For an hassle-free process, you must follow all the policy terms and conditions

Bottom Line-

If you are aware of the above afore-mentioned tips, then you can file a claim with any insurance provider in a hassle-free manner. But, it is advisable that you assess your policy terms and conditions at the time of policy purchase. It will make it easier for you to file the claim when an emergency strikes.